Join the family of First Federal Bank of Kansas City and be a part of changing the banking industry where customers are cared for and treated like part of the family.  We believe is taking care of our employees so they in turn are compelled to deliver the utmost customer service. 

The Float Teller represents the Bank across all markets in a manner that maintains and expands customer relationships and enhances the bank’s image through delivery of exceptional customer service, contributing to its growth. Processes a variety of customer transactions including but not limited to; check cashing, deposits, withdrawals, loan payments, etc., in accordance with established policies and procedures.

Process all types of teller transactions accurately and according to policy and procedure.

• Receives checks and cash for deposits and loan payments, verifies amount, examines checks for endorsements, places appropriate check holds and ensures the validity of each item.
• Cashes checks and processes withdrawals. Pays out cash after verification of identity and customer balances.
• Processes various transactions including Money Orders, Cashier’s Checks and general ledger accounts.

Demonstrates commitment to the bank’s Mission and Vision while upholding our Values. Help one another | Never stop improving | Lead by example | Own your work | Have fun together. Works collaboratively with banking center teams, as well as other internal partners.

Routinely travels to all banking centers within all regions to provide assistance and/or training.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must possess strong customer service and sales skills; ability to work with people at all levels; knowledge of deposit and credit banking products. Strong communication and collaboration skills; and high level of attention to detail. Must possess ability to maintain confidentiality and appropriately handle sensitive information. Must quickly evaluate and solve problems, utilizing tact and diplomacy when interacting with customers, employees and the public. Able to represent the bank in a manner that maintains and expands customer relationships, contributes to the banks growth and enhances its image.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); six months related cash handling experience and or training; or equivalent combination of education and experience.

First Federal Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.