Are you a well-organized, highly motivated individual with experience in business development (sales) and/or the Mortgage Industry? Do you like helping people? Are you looking for a Career Building Opportunity?

If you’ve answered yes to those questions, please consider applying for our Mortgage Loan Advisor position.

First Federal Bank is seeking full-time Mortgage Loan Advisors to join our lending team (remote work opportunities may be available with this position)! This is an exciting opportunity to make an immediate impact on the growth and success of our business. Our Mortgage Loan Advisors have the unique ability to look beyond a credit score, really listen to someone’s story and creating lasting relationships to help our customers and their families achieve the dream of home ownership.

SUMMARY

The primary role of the Mortgage Loan Advisor (MLA) is to work with consumers who have been identified as potential loan customers throughout the loan process from initial contact through closing. The position will gather the supporting loan documentation needed to process and approve the loan according to the banks loan policy. The MLA will also identify opportunities that best suits the customer. The MLA will assist in all phases of the mortgage loan process while providing excellent customer service to both internal and external customers. The MLA will perform other mortgage lending functions as needed to establish and support referral partner relationships.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned as required.

• Responsible for promotion of the Banks Mission, Vision and Values.
• Initiate and maintain a dialogue with potential mortgage customers by utilizing the Bank’s CRM system.
• Maintain strong knowledge of all mortgage products offered by the bank. 
• Provide financial products and services that improve the financial wellbeing of the customer.
• Perform credit analysis and analyze applications, business/personal financial statements, credit reports, and applicable financial ratios to determine the best loan options.
• Complete the transaction with the customer ensuring quality interaction and customer success.
• Identify any other bank products that the customer qualifies for including ELOC, auto, unsecured personal loan and deposit products.   
• Ensure a timely and accurate experience for the client.
• Provided Quality Customer Service by answering customer inquiries regarding loans and delivering prompt communication at all stages of the loan process to all parties involved.
• Communicate with banking center employees and other referral partners regarding all areas of the loan application process.
• Initiates recommendations to change policies or procedures as deemed necessary to assure quality loans are originated and that the customer has a positive experience.
• Field all mortgage related phone calls from borrowers from all branches and departments
• Keep up-to-date on competitive banking products and services offered in the marketplace. 
• Complies with all applicable banking laws and regulations, including, but not limited to, the Bank Secrecy Act, USA Patriot Act and related anti-money laundering statutes and federal consumer protection legislation and regulations.

SUPERVISION

This job has no supervisory responsibilities.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED) required.  2 or 4 year college degree desired. Prior business development experience preferred. Experience in Sales is preferred.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. 

MATHEMATICAL SKILLS:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts.

REASONING ABILITY:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS:

 NMLS Registration preferred or Eligible to register for NMLS. NMLS required prior to Originating Loans.

OTHER SKILLS AND ABILITIES:

PC experience required, preferably loan processing software.

OTHER QUALIFICATIONS:

PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear.  Specific vision abilities required by this job include close vision, distance vision, and depth perception.

WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.  The noise level in the work environment is usually moderate.

First Federal Bank is committed to providing equal employment opportunities to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity, or any other legally protected category.

A note to applicants:  First Federal Bank of Kansas City is closely monitoring the spread of the coronavirus to protect our employees and our organization as a whole.  We are hiring, but many of our internal and external job interviews are taking place through video and/or phone alternatives.  If contacted for an interview, we will be happy to share more with you about the steps we are taking to limit the spread of the virus.