Title: | Mortgage Support Specialist |
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ID: | 2017062 |
Department: | Mortgage Operations |
Location: | Corporate Office - Kansas City, MO |
Join the family of First Federal Bank of Kansas City and be a part of changing the banking industry where customers are cared for and treated like part of the family. We believe is taking care of our employees so they in turn are compelled to deliver the utmost customer service.
MORTGAGE LOAN SPECIALIST
Mortgage Loan experience needed to review and research/investigate problem loans. Counsel home owners to resolve delinquency to prevent foreclosure whenever possible. You will order property inspections and in-house appraisals on delinquent or foreclosure loans. We need a forward thinking, analytical person that enjoys solving complex problems. Fast paced, multi-dimensional analytical problem solving is needed.
Requirements/Skills:
- High School diploma or GED
- One year of mortgage loan experience
- One year of phone collections is a plus
- Computer/word processing and spreadsheet experience
- Must possess high level of interpersonal skills, tact and diplomacy
- Basic understanding of the mortgage process and loan documentation
- Strong verbal and written communication skills
- Excellent listening skills
- Ability to maintain confidentiality and appropriately handle sensitive information
- General math aptitude
First Federal Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.