First Federal Bank of Kansas City is one of the largest mutually owned banks in the Midwest and has been a strong banking and lending partner to families in Kansas and Missouri for decades. We are a community-oriented, culture-focused, progress-driven Family on a mission to help people build a better financial future.

At First Federal, you’ll be supported by diverse, talented, energetic individuals moving toward a common vision of prosperity and a home for all. You’ll have boundless opportunities for growth – whether it’s personal or professional development to reach your career goals, company events to strengthen your connections, or volunteer work to champion our community partners.

Your success is our success. When our employees feel valued, our customers feel valued, and our community grows.
 

Hear what our team members have to say: https://www.youtube.com/watch?v=GNPKmutbydo

JOB SUMMARY
The Assistant Banking Center Manager is responsible for assisting with leading a team of sales and customer service professionals in the delivery of exceptional customer experiences while maintaining day-to-day operational integrity. Provides leadership for all aspects of operations for the Banking Center to meet and/or exceed goals and objectives, including successful audit results. Responsible for creating a positive workplace environment, promoting a cohesive team and individual employee development. Ensures the overall appearance of the facility (internal and external) is in accordance with the Bank’s standards.

A DAY IN THE LIFE OF AN ASSISTANT BANKING CENTER MANAGER

As the operational leader of the banking center, you have the extraordinary opportunity to lead the frontline employees and their key role in acquiring, retaining, and expanding customer relationships. You will serve as operations main point of contact both internally and externally. By leading through example, you will play a key role in creating an environment that promotes and advances the bank’s Mission, Vision, and Values. Use your coaching and mentorship skills, to motivate the team of bankers, fostering team cohesion and employee development.

ABOUT YOU
The ideal candidate will have the following skills, education, and experience:

• Associate’s degree (A.A.) or equivalent from two-year college or technical school.
• Minimum 2 – 5 years of experience in a financial institution as a teller, personal/universal banker, and/or bank manager, or equivalent combination of education and experience.
• Strong customer service and sales skills.
• Knowledge of deposit and credit banking products.
• Strong communication and collaboration skills.
• High level of attention to detail.
• Ability to represent the bank in a manner that maintains and expands customer relationships, contributes to the bank’s growth, and enhances its image.
• Supervisory experience preferred.

If you’d like to join the Family, click the ‘Apply now’ button to start your journey toward a new, rewarding career in banking!

Note: The purpose of this document is to provide a general summary of essential responsibilities and requirements for the position and is not meant as an exhaustive list.

First Federal actively seeks to recruit and hire protected veterans.

First Federal Bank is committed to providing equal employment opportunities to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity, or any other legally protected category.